Dark Veil Website PRIVACY POLICY
(Last Updated: 4/29/2021)
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WELCOME!
This privacy policy ("Policy") explains how Dark Veil Studios LLC operates within the United States (collectively, "Dark Veil Studios", “we”, “our”, or “us”) collect, use and disclose your information when you visit our websites. This Policy applies to information we collect when you use our websites and other online products and services where this Policy is posted (collectively, the "Services") or interact with us offline regarding the Services. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This policy does not apply to any information collected offline or via channels other than this website.
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Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
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Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
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CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business deletes any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
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GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
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Children’s Information
We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
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Changes to the policy
We encourage you to review this Policy whenever you access the Services to make sure that you understand our information collection, use and disclosure practices. We may change the provisions of this Policy at any time and will indicate when changes have been made by revising the date at the top of this Policy. Your use of the Services, or any portion thereof, following the posting of such changes shall constitute your consent to such changes. If we make material changes to this Policy, we will provide you with additional notice of such changes by sending you an email at the last email address that you provided us, or by prominently posting notice of the changes on the applicable website(s). If you do not agree with the changes we make to this Policy, please stop using the Services.
What information is collected
Dark Veil Studios may collect information that you provide when you use the Services, such as when you:
(1) send questions or comments via email or live chat to Dark Veil customer support;
(2) fill out online surveys;
(3) sign up for our newsletter or other email alerts;
(4) share a website with a friend;
(5) share a news release through our investor website;
(6) provide information necessary to obtain parental consent; or
(7) otherwise communicate with us through the Services.
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Depending on the activity, the types of personal information that you and we or our service providers collect, including in the last 12 months, may include:
(1) your first and/or last name;
(2) email address
(3) telephone number;
(4) address (including billing address and/or shipping address); and
(5) other contact or identifying information that you choose to provide.
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HOW DO WE USE YOUR INFORMATION?
We use personal information collected through our Services for the purposes described in this Policy or as otherwise disclosed to you on or in connection with our Services. For example, we may use your information to:
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Send you advertising or promotional materials, including information about new products, contests, features and enhancements, special offers and other events of interest from Dark Veil Studios and our select partners;
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Operate and improve our Services, including by linking or combining your information with other information we get from third parties;
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Send you technical notices, updates, security alerts and support and administrative messages;
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Respond to your comments, questions, and requests and provide customer service;
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Monitor performance of the Services, overall usage of the Services and user retention rates, track how users are engaging in the games, identify which website features are least and most utilized, identify problem areas within the websites, and inform design development for future application updates; and
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Carry out any other purpose conveyed to you at the time the information was collected.
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HOW DO WE share your information?
We do not share your personal information with third parties other than as described in this Policy or in connection with the Services, including:
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With your consent, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information;
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With third party vendors, consultants and other service providers who are working on our behalf and need access to your information to carry out their work for us. We require these entities to maintain the confidentiality, security, and integrity of the personal information they obtain from us.
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With our affiliates for internal business purposes;
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When we believe it is necessary or appropriate to: (i) comply with applicable law or legal process or to respond to lawful requests or legal authorities; (ii) protect the rights and property of Dark Veil Studios and our employees, agents, users and other third parties, including to enforce our agreements, policies and terms of use and protect against fraudulent, abusive, inappropriate, or unlawful use of our Services; and (iii) protect the safety of Dark Veil Studios, our users or any third party; and In connection with, or during negotiations of, any merger, sale of company assets, bankruptcy or reorganization, financing or acquisition of all or a portion of our business to another company.
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3rd party links
To provide relevant information not found on our Services, to facilitate online shopping, and to allow you to interact with other websites and/or applications in which you may have accounts (such as Facebook and other social media sites), Dark Veil Studios may provide links to or embed third-party applications that allow login from our Services to third party websites. Your use of these third party websites and/or applications is subject to the third parties' privacy policies and terms of use, and we encourage you to read the third parties' privacy policies and terms of use before submitting personal or other information or using the websites and/or applications.
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matched list ads
Third party websites and applications may display ads from Dark Veil Studios that are targeted to reach people on those websites or applications who are also identified on one or more of Dark Veil Studios databases. This is done by matching common factors between Dark Veil Studios databases - except for information collected from Children - and the databases of these third parties. For instance, we may share your email address with Facebook as part of Facebook’s matched list ad services. If we use Facebook’s matched list ad services, you should be able to opt-out of such services on Facebook by, for example, hovering over the box in the right corner of the Facebook ad to find out how to opt-out from such list. If you opt-out from Facebook matched list ad services, Facebook will process your opt-out request on the Facebook platform; however, this will not take effect immediately and if you have multiple emails or other accounts, you may have to opt-out separately for each one. We are not responsible for Facebook or other such third parties’ failure to comply with your or our opt-out instructions.
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personal INFORMATION choice
If you have registered with our Services, you may at any time review and/or update the contact information we have for you or inform us that you want us to remove your information from our database by either visiting the online profile section of one of our Services or contacting Dark Veil Studios. If you choose to send us an email, please be sure to include in your message, the name of the website at which you registered and the email address you used to register so that we can verify your request. We will respond to all access requests as soon as possible.
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cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
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Promotional communication
You may opt out of receiving promotional emails, text messages or mail from Dark Veil Studios by declining to receive such communications at the time of registration or at the time you otherwise provide the information to us. You may also opt-out of receiving promotional emails or text messages by following the instructions in those emails or text messages or by sending an email to Dark Veil Studios. If you opt out, we may still send you transactional or relationship messages, such as emails about your account or our ongoing business relations.
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security
Dark Veil Studios has established policies in an effort to protect your personal information against loss, misuse and unauthorized access, disclosure, alteration and/or destruction. For example, Dark Veil Studios strives to provide only those employees performing a legitimate business function with access to users’ personal information. Dark Veil Studios also reviews its security procedures periodically to consider appropriate new technology and updated methods.
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Dark Veil Studios retains your information for business purposes, for as long as your account is active, and/or as long as is reasonably necessary to provide you with our products and services. Dark Veil Studios will also retain your information as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We may also retain cached or archived copies of your information for a reasonable period of time.
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Despite our efforts, please be aware that no security measure is ever perfect or impenetrable. To that end, Dark Veil Studios will notify users of a data breach when Dark Veil Studios determines that is reasonably necessary in accordance with applicable law.
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RIGHT TO OPT OUT
Under the California Consumer Privacy Act, you have the right to opt out of the sale of your personal information to third parties at any time. Dark Veil Studios does not “sell” your personal information. You may contact us by emailing us at people@darkveilstudio.com if you have any questions or concerns.
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AUTHORIZED AGENT
You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly.
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RIGHT TO NON_DISCRIMINATION
You have the right not to receive discriminatory treatment by us for the exercise of any your rights.
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SHINE THE LIGHT
California Civil Code Section 1798.83 permits customers of this website who are California residents to request certain information regarding our disclosure of personal information as defined by the statute to our affiliates and third parties for their own direct marketing purposes. For inquiries regarding our disclosure policy, please email us at:people@darkveilstudio.com.
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Contact Us
If you have questions or concerns regarding this Policy, please contact us using the following contact information:
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